Effective Date: July 2026
Last Updated: July 2026
Welcome to ZSender.net ("ZSender", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our file transfer and cloud storage services.
By using ZSender.net, you agree to this Privacy Policy.
When you create an account, we may collect:
Name
Email address
Password (stored as a secure hash)
Billing information (for paid subscriptions)
Country or region
When you upload files, we may temporarily or permanently store:
File name
File size
File type
Upload date
Expiration date
Download count
Optional password protection
File metadata required to provide the service
We do not access or use the contents of your files except as necessary to provide the service, detect abuse, or comply with legal obligations.
We automatically collect:
IP address
Browser type
Operating system
Device information
Access logs
Cookies
Usage statistics
This information helps improve security, prevent abuse, and enhance our services.
To protect our users and platform, uploaded files may be automatically scanned using antivirus and security technologies.
Files identified as malicious, infected, illegal, or harmful may be:
Blocked
Quarantined
Deleted
Reported where legally required
These scans are performed solely to maintain platform security and protect users.
We use cookies to:
Keep you logged in
Remember preferences
Improve website performance
Analyze website usage
Protect against fraud and abuse
You can disable cookies through your browser settings, although some features may not function properly.
We use your information to:
Provide file transfer services
Manage user accounts
Process subscriptions and payments
Improve website performance
Detect fraud and abuse
Respond to customer support requests
Comply with legal obligations
We do not sell your personal information.
Information may only be shared:
With payment providers for subscription processing
With trusted infrastructure providers (hosting, storage, CDN)
When required by law
To protect our rights or users
We retain information only as long as necessary.
Examples include:
Account information while your account remains active.
Files until they expire, are deleted by you, or are removed under our policies.
Billing records as required by applicable law.
Security logs for fraud prevention and operational security.
Files are automatically deleted after their expiration period.
Deleted files cannot normally be recovered.
We implement industry-standard security measures including:
HTTPS encryption
Secure password hashing
Access controls
Server monitoring
Firewall protection
Malware detection
Abuse prevention systems
Although we take reasonable measures, no Internet transmission or storage system is completely secure.
Our services may rely on trusted third-party providers, including:
Cloud storage providers
Payment processors
CDN providers
Security services
Analytics services
These providers process information only to the extent necessary to provide their services.
ZSender is not intended for children under the age of 13 (or the minimum age required by local law).
We do not knowingly collect personal information from children.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Delete your account
Request data portability
Withdraw consent where applicable
Object to certain processing activities
To exercise these rights, please contact us.
Your information may be processed and stored on servers located in different countries where our infrastructure providers operate.
We may update this Privacy Policy from time to time.
Any material changes will be posted on this page with an updated "Last Updated" date.
If you have any questions regarding this Privacy Policy, please contact us:
Website: ZSender.net
Email: [email protected]
At ZSender, privacy and security are core principles. We collect only the information necessary to provide our services, protect users, maintain platform integrity, and comply with applicable legal obligations. We do not sell your personal data.